Frequently Asked Questions About ISO 9001 Certification Answered – Part Three

ISO 9001 Certification Company

FAQ #7: Why is ISO 9001 certification important?

A. ISO 9001 is the only standard in the ISO 9001 family for which certification is offered. ISO 9001 certification is important for organisations offering products or services to the customers because of the reasons mentioned here:

 

•  Satisfied Customers: ISO 9001 certification confirms that the certified organisation has implemented a Quality Management System to ensure that the product/service offered by the organisation meets customer expectations.

 

• Enter New Markets Easily: Since ISO 9001 is an international standard, certified organisations need not spend time and money on location-specific registrations and certifications.

 

• Gain Competitive Advantage: Customers, clients and other stakeholders trust ISO certified organisations more than uncertified ones. Therefore, an ISO 9001 certification gives you an edge over your competition

 

Note –  Read FAQs #1-3 answered about ISO 9001 certification here  – Frequently Asked Questions About ISO 9001 Certification Answered

 

Note 2 – Read FAQs #4-6 answered about ISO 9001 certification here – Frequently Asked Questions About ISO 9001 Certification Answered – Part Two 

 

FAQ #8: What are the types of audits required for ISO 9001 certification?

A. There are two types of audits required for ISO 9001 certification:

 

• Internal Audits: Once an organisation implements the QMS, internal staff trained for internal audits must check the QMS and verify that the system is working as per expectations

 

• External Audits: When the internal audits are complete, the organisation must get in touch with an ISO certification company to check for compliance and issue an ISO 9001 certification if there are no major non-conformities

 

FAQ #9: What should organisations do if the ISO 9001 standard they are certified to is revised?

A. ISO 9001 has been revised a few times ever since it was introduced by ISO in 1987. Organisations who wish to get ISO 9001 certified need to implement the QMS requirements of the standard and get audit from a certifying body. Once it finds that the former is compliant with the standard, it issues an ISO 9001: 2015 certificate. And, the organisation is then labelled as ISO 9001: 2015 certified.

 

The current version of the standard is ISO 9001: 2015. When the ISO 9001 standard is revised in the future, all ISO 9001: 2015 certified organisations will have to implement the new version within the transition period (three years from the date of release of the new version) or else their certificate will not be valid.

 

To maintain their certified status, they need to get in touch with a certification body to transition to the new version. The ISO certification company will help them implement the new version, identify organisational gaps which need to be addressed to meet the new requirements and develop an implementation plan. Then, it will audit the company and issue an ISO 9001 certificate for compliance.

 

Get in touch with us to find out how we can help you implement the ISO 9001: 2015 QMS and get ISO certified. Call +91-9810555659, +91-9868476771 or +91-9918728945.

Frequently Asked Questions About ISO 9001 Certification Answered – Part Two

ISO 9001 Certification

FAQ #4: What are the requirements of ISO 9001?

A. ISO 9001: 2015 has ten clauses and the clauses 4-10 give out the requirements that organisations need to meet. The requirements are designed to be applicable to organisations of all sizes and in any industry. It also does not matter whether the organisation offers products or services to its customers. The requirements only state which elements are mandatory in a Quality Management System (QMS) and not how to implement them.

 

Note – Read FAQs #1-3 answered about ISO 9001 certification here Frequently Asked Questions About ISO 9001 Certification Answered

 

The clauses are:

Clause 1: Scope
Clause 2: Normative References
Clause 3: Terms and Definitions
Clause 4: Context of the Organisation
Clause 5: Leadership
Clause 6: Planning
Clause 7: Support
Clause 8: Operation
Clause 9: Performance evaluation
Clause 10: Continual Improvement

An auditor uses these to assess whether the organisation has implemented the ISO 9001 standard and issue a certificate for compliance if everything is in order.

FAQ #5: What options does an organisation have to implement ISO 9001: 2015?

A. An organisation can choose to implement ISO 9001: 2015 in three ways mentioned here:

•DIY:  An organisation can choose to implement ISO 9001: 2015 standard on its own. The organisation can dedicate a team for the implementation work or have the staff spend a stipulated time in ISO related activities.

 

•Hire a Consultant: Organisations can hire a consultant who will do all the work including carrying out performance analysis, writing the documentation, etc.

 

•DIY with External Support: The latest option that many organisations are going for ISO 9001 implementation is getting resources for ISO 9001: 2015 certification online and then have the internal staff implement it.

 

FAQ #6:  Is an ISO 9001: 2008 certificate still valid in 2019?
A. International Organisation of Standardisation (ISO) reviews a standard after every five years. ISO revises a standard based on the prevailing conditions so that it stays relevant. If an organisation is ISO 9001 certified and ISO revises the standard, the organisation will have a time period of three years, called the transition period, from the date of publication to move to the new version of the standard if it wishes to maintain its ISO 9001 certification. If it fails to do so, the certificate to ISO 9001 standard is no longer valid.

 

For instance, ISO 9001: 2015 replaced ISO 9001: 2008 in September 2015. All the organisations certified to ISO 9001: 2008 had a three year transition period (until September 2018) to move to the new version. After the end of September 2018, a certificate to ISO 9001: 2008 was no longer valid and the organisations lost their ISO 9001 certified status. Therefore, an ISO 9001: 2008 certificate is no longer valid in 2019.

 

Note – Find more FAQs answered about ISO 9001 certification here – Frequently Asked Questions About ISO 9001 Certification Answered

 

Get in touch with us to find out how we can help you understand and implement the requirements for achieving ISO certification and get ISO 9001: 2015 certified.