What is the ISO 9001 Certification Process?

ISO 9001 Certification Process

International Organisation of Standardisation (ISO) develops international standards to promote global trade and creates a common ground to compare products and services from different countries. ISO 9001 is an internationally-recognised Quality Management System that belongs to the ISO 9000 family of standards developed by ISO. The main focus of ISO 9000 standards is customer satisfaction. ISO 9001 maps out the requirements that organisations who wish to be compliant with the standard need to meet.

 

Process of ISO 9001: 2015 Certification

The process of ISO 9001 certification starts with an organisation’s decision to start using ISO 9001 standard as the basis for the Quality Management System (QMS). Since ISO certification requires an audit by a third-party certifying body, the organisation gets in touch with an ISO certification company.

 

Here is the ISO certification process in India:

 

  • The organisation discusses its needs with the certifying body. Then, the certifying company carries out an initial analysis and checks the major areas of non-conformities with the standard

 

  • The ISO 9001 certification company shares these findings with the organisation and gives it an action plan to meet the requirements of the standard

 

  • The organisation implements the QMS based on the ISO 9001 standard and maintains for a specified length of time. Then, reviews are conducted by the internal audit and management teams of the organisation

 

  • Once the findings of the internal audits have been implemented, the organisation invites the certifying body to assess the system against the requirements of the ISO 9001 standard

 

  • The certifying body audits the system and issues an ISO 9001: 2015 certificate for compliance of there are no major non-conformities. The company is then considered ISO 9001 certified

 

  • The certification is valid for 3 years and the certifying body undertakes ongoing audits of the system every year as agreed between the organisation and the certification body. At least one maintenance audit must be carried out every year during the period in which the certification is valid

 

Since the ISO 9001 certification is valid only for 3 years, the organisation must apply for re-certification to maintain its ISO 9001 certified status. The certifying body will audit the entire QMS and then issue an ISO certificate for compliance.

 

Get in touch with us to get ISO: 9001 certified now. Call any of our three primary numbers: +91-9810555659, +91-9868476771 or +91-9918728945.

How Do I Become ISO 9001 Certified?

ISO 9001 Certification

ISO 9000 is an internationally-recognised family of standards provided by ISO, short for International Organisation of Standardisation, to help organisations create a QMS so that the products and services meet customer expectations. ISO 9001, officially ISO 9001: 2015 Quality Management System – Requirements, maps out the requirements that organisations who wish to be compliant with the ISO 9000 standard need to meet.

How Do I Become ISO Certified?

The process of ISO certification starts when an organisation identifies the type of ISO certification required for its business and chooses an ISO certification company. Then, it gets started with implementation of the ISO standard.

 

Here is the process for ISO certification in India for ISO 9001:2015:

 

1. The organisation discusses its needs with the certifying body and both parties agree on a contract

 

2. An ISO auditor from the certifying company carries out an initial analysis and views the quality manuals and documents related to procedures as well as policies followed by the organisation

 

3. After the initial analysis, the auditor communicates the gaps between the organisation’s processes and the standard

 

4. The organisation prepares the list of required tasks to be performed to bridge the gap. Then, it carries out the implementation plan

 

5. The ISO auditor audits the changes made by the organisation and identifies possible non-conformities in the organisation’s systems and procedures

 

6. If there are any major non-conformities, the organisation will have to make changes to eliminate the issues

 

7. ISO auditor from the ISO 9001 certification company will finally assess the system against the requirements of the ISO 9001 standard and issue an ISO 9001: 2015 certificate for compliance if there are no major non-conformities

 

The organisation is then considered ISO 9001 certified.

 

The ISO 9001: 2015 certification is valid for three years and the certifying body holds ongoing audits of the system every year as agreed between the organisation and the certification body to make sure that the QMS stays compliant with the standard. After 3 years, the organisation has to apply for audit for re-certification.

 

Get in touch with us to get ISO 9001:2015 certified today. Call +91-9810555659, +91-9868476771 or +91-9918728945.

Frequently Asked Questions About ISO 9001 Certification Answered – Part Three

ISO 9001 Certification Company

FAQ #7: Why is ISO 9001 certification important?

A. ISO 9001 is the only standard in the ISO 9001 family for which certification is offered. ISO 9001 certification is important for organisations offering products or services to the customers because of the reasons mentioned here:

 

•  Satisfied Customers: ISO 9001 certification confirms that the certified organisation has implemented a Quality Management System to ensure that the product/service offered by the organisation meets customer expectations.

 

• Enter New Markets Easily: Since ISO 9001 is an international standard, certified organisations need not spend time and money on location-specific registrations and certifications.

 

• Gain Competitive Advantage: Customers, clients and other stakeholders trust ISO certified organisations more than uncertified ones. Therefore, an ISO 9001 certification gives you an edge over your competition

 

Note –  Read FAQs #1-3 answered about ISO 9001 certification here  – Frequently Asked Questions About ISO 9001 Certification Answered

 

Note 2 – Read FAQs #4-6 answered about ISO 9001 certification here – Frequently Asked Questions About ISO 9001 Certification Answered – Part Two 

 

FAQ #8: What are the types of audits required for ISO 9001 certification?

A. There are two types of audits required for ISO 9001 certification:

 

• Internal Audits: Once an organisation implements the QMS, internal staff trained for internal audits must check the QMS and verify that the system is working as per expectations

 

• External Audits: When the internal audits are complete, the organisation must get in touch with an ISO certification company to check for compliance and issue an ISO 9001 certification if there are no major non-conformities

 

FAQ #9: What should organisations do if the ISO 9001 standard they are certified to is revised?

A. ISO 9001 has been revised a few times ever since it was introduced by ISO in 1987. Organisations who wish to get ISO 9001 certified need to implement the QMS requirements of the standard and get audit from a certifying body. Once it finds that the former is compliant with the standard, it issues an ISO 9001: 2015 certificate. And, the organisation is then labelled as ISO 9001: 2015 certified.

 

The current version of the standard is ISO 9001: 2015. When the ISO 9001 standard is revised in the future, all ISO 9001: 2015 certified organisations will have to implement the new version within the transition period (three years from the date of release of the new version) or else their certificate will not be valid.

 

To maintain their certified status, they need to get in touch with a certification body to transition to the new version. The ISO certification company will help them implement the new version, identify organisational gaps which need to be addressed to meet the new requirements and develop an implementation plan. Then, it will audit the company and issue an ISO 9001 certificate for compliance.

 

Get in touch with us to find out how we can help you implement the ISO 9001: 2015 QMS and get ISO certified. Call +91-9810555659, +91-9868476771 or +91-9918728945.

Is ISO 9001 Certification a One-time Event?

ISO Certification Company in Delhi

To get to the answer, we will follow a step-by-step methodology at the end of which you will not only know the answer to the question but also know perhaps a bit more about ISO and ISO 9001.

At first, let us elaborate on ISO.

The International Organisation of Standardisation, ISO, develops and publishes international standards. It does not actively decide to develop standards but responds to the requests from industries and other stakeholders. The standards are developed by groups of experts from different parts of the world who are a part of large groups that negotiate all aspects of the standard and create a draft. Then, the voting process begins and the draft is introduced as an ISO standard if a consensus is achieved. Else, the draft is modified and voted upon until consensus is achieved.

 

What is an ISO 9001 Certification?

 

The ISO 9001 certification process starts with an organisation’s decision to use ISO 9001, a globally-recognised ISO standard, as the basis for its Quality Management System (QMS). Then, the company takes measures to create and document their QMS by using ISO 9001 requirements as a guideline. Once the organisation has maintained the system for a length of time and conducted internal audits in addition to management reviews, it gets in touch with an ISO certification company to audit the system against the requirements for ISO 9001. If there are no major non-conformities, the certifying body issues an ISO 9001 certificate showing that the company’s QMS is acceptable to meet the standard.

 

The organisation is then consisdered to be ISO 9001 certified.

How to Retain Your ISO 9001 Certified Status?

 

After getting the ISO 9001 certification, the organisation needs to do the following things if it wants to retain its certified status:

 

#1 If the ISO 9001 Certificate is About to Expire

ISO 9001 certification is not a one-time event since the ISO 9001 compliance certificate is valid for 3 years. The organisation must go for an audit of the QMS again by a third-party certifying body to retain its ISO certification status.

 

#2 If the ISO 9001 Standard is Revised
If an organisation is ISO 9001 certified and ISO decides to revise the standard, the organisation needs to move to the new standard within the stipulated time. Usually, a transition period of three years is given to organisations to implement the revised standard and get it assessed by an ISO certification company to retain their ISO 9001 certified status.

 

If an organisation does not take action on time to get re-certified, it loses its “ISO certified” status once the ISO 9001 compliance certificate expires.

 

Globus Certifications helps you implement ISO 9001 complaint QMS and get ISO 9001 certified. Get in touch with us now. Call us on +91-9810555659, +91-9868476771 or +91-9918728945.

Frequently Asked Questions About ISO 9001 Certification Answered – Part Two

ISO 9001 Certification

FAQ #4: What are the requirements of ISO 9001?

A. ISO 9001: 2015 has ten clauses and the clauses 4-10 give out the requirements that organisations need to meet. The requirements are designed to be applicable to organisations of all sizes and in any industry. It also does not matter whether the organisation offers products or services to its customers. The requirements only state which elements are mandatory in a Quality Management System (QMS) and not how to implement them.

 

Note – Read FAQs #1-3 answered about ISO 9001 certification here Frequently Asked Questions About ISO 9001 Certification Answered

 

The clauses are:

Clause 1: Scope
Clause 2: Normative References
Clause 3: Terms and Definitions
Clause 4: Context of the Organisation
Clause 5: Leadership
Clause 6: Planning
Clause 7: Support
Clause 8: Operation
Clause 9: Performance evaluation
Clause 10: Continual Improvement

An auditor uses these to assess whether the organisation has implemented the ISO 9001 standard and issue a certificate for compliance if everything is in order.

FAQ #5: What options does an organisation have to implement ISO 9001: 2015?

A. An organisation can choose to implement ISO 9001: 2015 in three ways mentioned here:

•DIY:  An organisation can choose to implement ISO 9001: 2015 standard on its own. The organisation can dedicate a team for the implementation work or have the staff spend a stipulated time in ISO related activities.

 

•Hire a Consultant: Organisations can hire a consultant who will do all the work including carrying out performance analysis, writing the documentation, etc.

 

•DIY with External Support: The latest option that many organisations are going for ISO 9001 implementation is getting resources for ISO 9001: 2015 certification online and then have the internal staff implement it.

 

FAQ #6:  Is an ISO 9001: 2008 certificate still valid in 2019?
A. International Organisation of Standardisation (ISO) reviews a standard after every five years. ISO revises a standard based on the prevailing conditions so that it stays relevant. If an organisation is ISO 9001 certified and ISO revises the standard, the organisation will have a time period of three years, called the transition period, from the date of publication to move to the new version of the standard if it wishes to maintain its ISO 9001 certification. If it fails to do so, the certificate to ISO 9001 standard is no longer valid.

 

For instance, ISO 9001: 2015 replaced ISO 9001: 2008 in September 2015. All the organisations certified to ISO 9001: 2008 had a three year transition period (until September 2018) to move to the new version. After the end of September 2018, a certificate to ISO 9001: 2008 was no longer valid and the organisations lost their ISO 9001 certified status. Therefore, an ISO 9001: 2008 certificate is no longer valid in 2019.

 

Note – Find more FAQs answered about ISO 9001 certification here – Frequently Asked Questions About ISO 9001 Certification Answered

 

Get in touch with us to find out how we can help you understand and implement the requirements for achieving ISO certification and get ISO 9001: 2015 certified.

Frequently Asked Questions About ISO 9001 Certification Answered

ISO 9001 Certification Company

ISO, short for International Organisation for Standardisation, develops standards to promote global trade and provides a common ground to compare products or services from different countries. ISO 9000 is one of the most popular family of standards introduced by ISO. It is an internationally-recognised Quality Management System and focuses on helping organisations deliver products and services that meet customer expectations.

FAQ #1: What is ISO 9001 Certification?

A. ISO 9001 is a part of the ISO 9000 family of standards and maps out the requirements that organisations need to meet in order to be compliant with the standard. Third-party certifying bodies such as Globus Certifications audit the organisation and provide the confirmation that it meets the requirements of the standard and issues a compliance certificate. This is referred to as ISO 9001 certification and the organisation becomes “ISO 9001 certified”. ISO 9001 is the only standard in the ISO 9000 family for which organisations can get certified for compliance.

FAQ #2: How Long Does it Take to Get ISO 9001 Certification?

A. Each organisation has its own needs when it comes to a Quality Management System. Therefore, it may take longer for some organisations to get the ISO 9001 certification as compared to others. Here are the factors that may impact how long it will take for an organisation to get ISO 9001 certification:

  •  Industry
  • Region/Country
  • Size of the organisation
  • Certifying agency
  • ISO 9001 certification stage of the organisation

If an organisation prepares well and understands the requirements for the ISO 9001 certification with the help of an accredited certifying body, it can expect to achieve the ISO 9001 certified status within 3 to 6 months.

FAQ #3: Is ISO 9001 Certification a One-time Thing?

A. No. Usually, ISO 9001 certification is issued for a period of 3 years with surveillance audits scheduled during this time period with at least one audit per annum. If the organisation wants to retain its ISO 9001 certified status, it must get in touch with an independent ISO certification company for audit to check for compliance. Also, if a new version of the ISO 9001 standard is released by ISO, certified organisations must implement the latest version within a stipulated time to maintain their ISO certification.

Get in touch with us to find out how we can help you understand and implement the requirements for achieving ISO certification and get ISO 9001: 2015 certified.